Monitoring

The following parameters will be monitored

• Hardware and Software Asset management
• Drive Space Monitoring.
• Event Log Monitoring
• Event Log Maintenance
• ISA Firewall Log Monitoring
• Monitoring Server Performance

Maintenance and Help desk

• Exchange
  • Mail user creation.
  • Increasing Mail Box Quota whenever Required.
  • Exchange Database Maintenance
  • Check the virus definition of and antivirus agent for the Exchange Server is updated
  • Check Disk Space & database file size.
  • Check the bad mail folders & queue
  • Check for updates.
• SQL
  • Database Management
• ISA
  • Firewall Maintenance
  • Firewall Log Analysis
• Analyze and respond to errors and warnings in the Event Log.
• Create an Emergency Repair Disk
• Event Log Maintenance
• OS Patch Management